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FAQ

What is S3WaaS?

NIC’s Web Technology Division conceived S3WaaS to enable government entities to swiftly design, develop, and host GIGW-compliant websites, and to keep them updated in an accessible, multilingual manner—without requiring significant technical effort.

Is the S3WaaS platform compliant with accessibility guidelines?

Yes, S3WaaS Theme/Templates are built in compliance with GIGW (Guidelines for Indian Government Websites) and adhere to WCAG 2.0 Level AA standards to ensure accessibility for all users, including persons with disabilities.

Are the websites generated through S3WaaS automatically certified as GIGW-compliant websites?

The templates provided by S3WaaS are pre-certified by STQC for GIGW compliance. However, once a website is customized and content is populated, it must be submitted to STQC for formal certification. The certification process also requires the submission of certain documents, duly signed by the website owner. The responsibility for initiating the certification process lies with the website owner. For more information regarding Website Quality Certification (WQC), you may refer https://www.stqc.gov.in/website-quality-certification-0

What kind of support is available for website maintenance and troubleshooting?

S3WaaS Support team provides ongoing technical support, including website maintenance, bug fixes, and content management assistance, capacity building Workshops through its helpdesk to ensure smooth operation of S3WaaS websites.

What are the allowed domains to create a site using S3WaaS?

Only government approved domains names are allowed for entities belonging to Indian Government at all levels right from Central, State/UT, District, Local bodies and other government entities.

Can we create bilingual wesbite on S3WaaS platform?

S3WaaS creates bilingual websites with English as the default language, while regional languages can be selected for interface terms during setup. If a language is not available, website owners must translate the terms content and send it to S3WaaS Support for integration at the backend, using the XLS file available for download after login.

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